Privacy Policy

Last Updated: December 13, 2025

1. Introduction

Welcome to EntryRegistry.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website EntryRegistry.com and use our services to obtain a Thailand Digital Arrival Card (TDAC).

We operate from the United Kingdom. By using our services, you understand that your data will be processed in the UK and transferred to Thailand for the purpose of fulfilling your service request.

2. Information We Collect

To provide our TDAC facilitation services, we must collect specific personal data required by the Thai Immigration authorities. This includes:

• Identity Data: Full name, gender, nationality, date of birth, passport number, passport issue/expiry dates, and a digital copy of your passport bio page.
• Contact Data: Email address, telephone number, and permanent residential address.
• Travel Data: Arrival/departure dates, flight numbers, airline information, port of entry, and accommodation details in Thailand (hotel name and address).
• Transaction Data: Details about payments to us. Note: We do not store full credit card numbers; these are processed securely by our third-party payment providers.
• Technical Data: IP address, browser type, operating system, and access times when you visit our site.

3. How We Use Your Information

We use the information we collect for the following specific purposes:

• Service Fulfillment: To complete and submit the Thailand Digital Arrival Card (TDAC) application to the Thai Immigration Bureau on your behalf.
• Communication: To send you your processed TDAC (usually as a PDF or QR code), confirmation emails, and updates regarding your application status.
• Customer Support: To assist you with inquiries or issues regarding your application.
• Legal Compliance: To comply with applicable laws and regulations in the UK and Thailand.
• Service Improvement: To analyze website usage and improve our user interface and service offerings.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the service you have requested (obtaining the TDAC).
• Consent: You explicitly consent to us submitting your sensitive personal data to the Thai government authorities.

5. Disclosure of Your Information

We may share your information with the following parties:

• Government Authorities: The Royal Thai Police - Immigration Division and related Thai government bodies. This is a mandatory requirement to obtain your Digital Arrival Card.
• Service Providers: Third-party vendors who assist us with hosting, data storage, and payment processing. All providers are bound by confidentiality agreements.
• Legal Requirements: If required by law, court order, or governmental regulation to disclose your information.

6. International Data Transfers

By using our service, you acknowledge and agree that your personal data will be transferred:

1. To the United Kingdom: Where our operations are based.
2. To Thailand: Where the data is submitted to the Immigration Bureau.

While Thailand may not have the same data protection laws as the UK/EU, we take all reasonable steps to ensure your data is treated securely during this transfer, including encryption and strict submission protocols.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this is for the duration of the service delivery plus a statutory limitation period thereafter.

8. Data Security

We have implemented robust technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure. We use SSL (Secure Socket Layer) encryption for all data transmission on our website.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: Request copies of your personal data.
• The right to rectification: Request that we correct any information you believe is inaccurate.
• The right to erasure: Request that we delete your personal data (subject to legal retention requirements).
• The right to restrict processing: Request that we restrict the processing of your personal data.
• The right to data portability: Request that we transfer the data that we have collected to another organization, or directly to you.

To exercise these rights, please contact us at info@entryregistry.com.

10. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: